The advent of banking reforms in India has brought the concept of NPA (Non – performing Asset) which has changed drastically the perception and approach of the Bank and financial Institution and the customer when the dealing with loans financed by them. The attitude of the Bank and financial Institution and the borrower has created a divide between them leading to misunderstanding and distrust particularly in the matter of recovery of debt.
The divide has widened with enactment of the recovery of debts due to Bank and Financial Institutions Act 1993 (RDDB & FI Act) which was followed by the enactment of Securitization and Reconstruction Financial Asset and Enforcement of Security Act 2002 ( SARFAESI ACT) where in the Bank is empowered to take over the Secured Asset without the intervention of the court.
The Act has been amended through the enactment of the enforcement of security interest and Recovery of debts Laws and miscellaneous provisions (Amendment) Act 2016 (44 of 2016). The prudential norms introduced on account of banking reforms have generated more pressure on the performance and profitability of the Banks. The alarming increases the NPA has lead to resort to more stringent and desperate measures by the Banks with their new found strength derived out of the SARFAESI ACT to regularize and recover their loans. There exists a feeling among the aggressive defaulted borrowers that SARFAESIACT is a draconian law and the Bank use methods of invoking the SARFAESI ACT without understanding their problems and predicaments.
How, yet another act has come with the existence by way of the Insolvency and Bankruptcy code, 2016 for the recovery of loan to find an exit route to such distressed accounts, for this purpose the Debts recovery Tribunal, Debts Recovery Appellate Tribunal, National Insolvency and Bankruptcy Board of India, National Corporate Law Tribunal etc have been formed by the Government. In the background of the increasing trend of Non Performing Asset (NPA), it is imperative that borrowers are to be educated to meet the challenges of Banking reforms and to protect their own interests and to prevent their account from being classified as NPA (Non Performing Asset) and if it is classified then to face such a situation and to come out of their NPA status.
Hence understanding the necessity of helping the hopeless borrowers of all kind and also the importance of educating them in their dealing with the Banks and Financial Institutions, the website started its operations with the sole objective of helping the borrowers in all their Banking Activities. Besides through OPTIMUM CONSULTANTS will enable to create an endearing relationship between the Bank, Financial Institutions and the customer particularly borrower customer and to create a congenial banking environment and conducive work ethics.
The philosophy of OPTIMUM CONSULTANTS is to veritable realization of the organizational objectives and individual aspirations for Banks and Enterprises depends upon the following Principle.
“In management, the first concern of the company is the happiness of the people connected with it. If the people do not feel happy, that company does not deserve to exist.”
There is vast difference between knowing the customer and understanding the customer and our main aim is to understand the company and the Bank/Financial Institutions in their respective perspectives and prospective because “Understanding is the first step to acceptance and the only with acceptance can there be recovery.” The Banker Customer relationship is complimentary to each other and not contradictory. If only the Banker and Borrower can understand their respective roles and duties and responsibilities and how are they interconnected with their mutual welfare in their correct perspective, then only can there be an everlasting enduring and endearing relationship. This philosophy of understanding and acceptance and also the interconnectedness is very vital for the survival and progress of both the Bank and the Borrower.